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Topic Title: Virtual manager server error
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Created On: 02/08/2007 01:06 PM

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02/08/2007 01:06 PM
lightfighter New User Posts: 11 Joined: 02/06/2007	I can connect fine to the java interface on the server when I login from another location I get this message An error occurred while launching/running the application. Title: VirtualIron Virtualization Manager Vendor: Virtual Iron Software, Inc. Category: Download Error Unable to load resource: http://SEATING-BEX01.SEATING-AD.INTRANET.INTIER.COM:80/resources/lib/MgmtConsole.jar
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02/08/2007 01:07 PM
darmlin Apprentice Posts: 23 Joined: 05/03/2006	Does SEATING-BEX01.SEATING-AD.INTRANET.INTIER.COM resolve from the machine you are trying to launch the UI from? Can you ping this host from a cmd prompt?
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02/08/2007 01:15 PM
lightfighter New User Posts: 11 Joined: 02/06/2007	Originally posted by: darmlin Does SEATING-BEX01.SEATING-AD.INTRANET.INTIER.COM resolve from the machine you are trying to launch the UI from? Can you ping this host from a cmd prompt? YES I can
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02/08/2007 03:43 PM
lightfighter New User Posts: 11 Joined: 02/06/2007	still can't login from remote computer any ideas?
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02/08/2007 03:51 PM
darmlin Apprentice Posts: 23 Joined: 05/03/2006	Is there a details message on the unable to launch failure? Also, you can enable the Java console which will give more details if you go run javaws (or to to control panel java on windows) and then Edit, preferences, Advanced,Java Console,Show Console. Re attempt to launch the UI and see what is displayed in the Java console.
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02/08/2007 03:57 PM
darmlin Apprentice Posts: 23 Joined: 05/03/2006	If you like we can look at this together. I can send a GotoMeeting invite and I can help you debug this.
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02/08/2007 03:57 PM
lightfighter New User Posts: 11 Joined: 02/06/2007	ava Web Start 1.5.0_10 Using JRE version 1.5.0_10 Java HotSpot(TM) Client VM User home directory = C:\Documents and Settings\wphifer.SEATING-AD ---------------------------------------------------- c: clear console window f: finalize objects on finalization queue g: garbage collect h: display this help message m: print memory usage o: trigger logging p: reload proxy configuration q: hide console r: reload policy configuration s: dump system and deployment properties t: dump thread list 0-5: set trace level to ---------------------------------------------------- #### Java Web Start Error: #### Unable to load resource: http://SEATING-BEX01.SEATING-AD.INTRANET.INTIER.COM:80/resources/lib/MgmtConsole.jar
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02/08/2007 04:53 PM
darmlin Apprentice Posts: 23 Joined: 05/03/2006	We took a look and it was that the full FQDN SEATING-BEX01.SEATING-AD.INTRANET.INTIER.COM was not resolving from the client machine yet just the hostname is. Adding the FQDN to the hosts file on the local box resolved the issue
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