HomeContact UsVirtual Iron BlogDiscussion Forumsundefinedundefined
Privacy Statement

Last updated: 10/23/06

Virtual Iron Software knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly.  This notice describes our privacy policy for the www.virtualiron.com web site (the “Site”). If you have questions or concerns regarding this statement, contact siteprivacy@virtualiron.com.

The Collection and Use of Personal Information
Our primary purpose in collecting personal information is to provide you with a safe, smooth, efficient, and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our service to make your experience safer and easier. We only collect personal information about you that we consider necessary for achieving this purpose. You can browse much of the Site without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are no longer anonymous to us.

Information We Collect About Anonymous Visitors
We automatically track certain information based upon your behavior on the Site. We use this information to do internal research on our users’  interests to better understand and serve you and our community.

Domain Information
Like many Web sites, Virtual Iron Software collects domain information as part of its analysis of the use of this site.  This data,  which does not identify individual users, enables us to analyze trends, administer the site, become more familiar with which organizations visit our site, how often they visit and what parts of the site they visit most often. Virtual Iron uses this information to improve its web-experience. This information is collected automatically and requires no action on your part.   We use a third-party tracking service that uses log files [and cookies, see below,] to track non-personally identifiable information about visitors to the Site in the aggregate. 

A cookie is a small text file that is stored on a user’s computer for record-keeping purposes.  We use cookies on this site.  As noted above, we do not link the information we store in cookies to any personally identifiable information you submit while on our site.  This privacy policy covers the use of cookies by the Site only and does not cover the use of cookies by any advertisers.

Information We Collect To Respond To Your Choices and Requests

In order to access some features of this Web site, you may be asked to complete a registration form.  During registration you are asked to give contact information (such as name, company and email address) in accordance with our terms of use. We share this information with our authorized partners and resellers. Virtual Iron and/or one of our authorized partners or resellers may contact you about the services on our site in which you have expressed interest.

Partner and Agents
We share information with trusted and authorized agents who provide specific services to use and /or administer information offered at our site, for example service providers who help us manage, track and respond to customer inquiries, information requests, etc.  We may also share information with our authorized partners and resellers who may be better suited to respond directly to meet your specific product and service needs. These parties do not use or otherwise disclose any information except as our authorized  agents for the purposes of providing the products and services or administering the activities on our behalf.   

Communication from Us or the Site

Special Offers and Updates
We will occasionally send you information on products, services, special deals, and promotions. Out of respect for your privacy, we present the option to opt-out of these types of communications.

If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you.  Out of respect for your privacy, we provide you a way to unsubscribe. 

Conditions Under Which We Share Information

Aggregate Information (Non-Personally Identifiable)
We share aggregated information about our user base with our authorized partners and resellers. This information does not identify individual users or link aggregate user data with personally identifiable information.

Personally Identifiable Information
When you register on this site, we may share your personal information with our authorized partners and resellers. They, or Virtual Iron, may contact you regarding your expressed interest in Virtual Iron's products and services. Otherwise, we do not share Personally Identifiable Information with Third Parties.

Legal Disclaimer
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights; to comply with a judicial proceeding, court order, or legal process served on us or the Site; or in connection with an actual or proposed corporate transaction or insolvency proceeding involving all or part of the business or asset to which the information pertains.

We provide you the opportunity to ‘opt-out’ of having your personally identifiable information used for certain purposes, when we ask for this information. If you do not wish to receive promotional communications from Virtual Iron, simply e-mail us at info@virtualiron.com and put "Unsubscribe" in the subject line. 

Links to Other Sites
The Site contains links to other sites that are not owned or controlled by Virtual Iron Software.  Please be aware that we are not responsible for the privacy policies of such other sites.  We encourage you to be aware when you leave the Site and to read the privacy policies of each and every web site that collects personally identifiable information. 
This privacy policy applies only to information collected by the Site.

Access to Personally Identifiable Information
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing our Customer Support at support@virtualiron.com.

Changes in this Privacy Policy
If we decide to change our privacy policy, we will post changes to this privacy policy and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.  We reserve the right to modify this privacy policy at any time, so please review it frequently.  If we make changes that materially affect our uses or disclosures of personally identifiable information that we have previously collected, we will notify you here, by email, or by means of a notice on our home page.

Contact Us
If you have any questions or suggestions regarding our privacy policy, please contact Virtual Iron Software at: 978-849-1200 or e-mail to siteprivacy@virtualiron.com.

Effective Date: 10/23/06

Email to a Colleague Print This Page